Creating Segmentation Filters
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To create a segmentation filter on a report:
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- Repurchase Rate monthly cohort segmented by first product purchase. This will tell you if there is a product that was in the first product purchased that is enticing customers to come back more frequently.
- LTV or Repurchase rate by discount codes (if tied to a campaign) to see what worked and what is enticing people to come back.
Key Information
Subscriber / Non-Subscriber
Subscriber/non-subscribers is a customer segment looking at all orders for each customer. If any of them is a subscription order, then the customer is flagged as such. Otherwise, if none of them were a subscription order, the customer is a ânon-subscriberâ
Peel's Linear Metrics - the top segments are dynamic.
Cohort Metrics - if you see a "No Data" when you segment it might be because it is not in the top 100 segment values. Message us to find a solution.
Customer, Product & Order Tags
Shopify gives you the ability to use tags to label products, customers, orders, etc to help you stay organized while using the Shopify platform. They are not customer-facing. They are used internally.https://help.shopify.com/en/manual/shopify-admin/productivity-tools/using-tags
Peel surfaces tags as a segmentation option so that you can segment/filter any metric by them to get a look at a unique subset of your business.
We have seen brands use tags to identify loyal customers, customers from a specific purchase time frame, customers apart of a customer service outreach project, products organized in a special way, orders identified in a special way. The creative options are endless and then you can use those subsets to answer the data questions you are after.
Order tags - Order tags we only load daily, so if you fulfill later, we donât update them. We have a setting to reload these datasets for a rolling few days though to catch the order tags. We assume most orders are fulfilled within 5 day. Let us know if you need a wider widow.
Customer & Product Tags - are refreshed daily.
â ď¸ **Rules**If you add a tag today, then it will appear tomorrow in your segment options.
Cohorts are refreshed daily and will capture tags added to historical data.
Linear Stats - we do not recompute, so if you add a tag to historical data and want it populated, please message us to rerun your historical stats so it will be visible.
What does âOther âmean?
Other = All other values that are not top 100.
Peel always shows you the top 100 segment values and Other is a catch all for all the other values that are not the top 100. It came as a request from a customer who wanted to understand the scope of all the non top 100 segment values.
Updated almost 3 years ago