Getting Started with Peel

General FAQ

If you are new to Peel or looking to analyze your business analytics, this guide will help you learn more about Peel and its features.

What is Peel and how does it work?

Peel delivers business intelligence to help you convert, engage and retain more customers.

Start by connecting your favorite tools to Peel such as Shopify, Google Ads and Facebook Ads. Peel will import your raw data and, within hours, you'll be able to explore the analysis of every segment without having to calculate equations or create dashboards.

Crunching numbers and maintaining spreadsheets are a thing of the past! Peel automates your business analytics by using pre-defined algorithms from it's AI engine to your business' data.

How do I setup Peel on my Shopify account?

You can follow our initial setup guide here: Initial Setup

How long does my initial download of data to take?

It takes about 1-3 days to load and process and calculate the analysis of all the data. Really depends on how many orders your store processes per month. Hang tight! We will keep you posted, and feel free to check in on your stats to see the analysis as we compute present day first then all your historical data.

How often does Peel update the data?

After the initial data download. Your cohorts are updated Daily! We reload new data and updated data every single early morning ~ 2am local time.

How much does Peel cost?

All plans have the same functionality and features enabled, the price is dependent on your store's orders per month. For more info: Pricing Plans

Additional FAQ

Below, you'll find additional FAQ sections for specific questions and feature-based tips.

Workflows, Tips and Best Practices

Workflows, Tips, and Best Practices

Security and Privacy

Security and Privacy FAQ


Amazon Seller Central FAQ


Attribution FAQ

Cohort Analysis

Cohort Analysis FAQ

Costs (COGS, Discounts, Refunds, Shipping, Taxes)

Costs FAQ

Filters (Data Cleaning + Organization)

Filters and Data Cleaning FAQ


Integrations FAQ

LTV + Revenue

LTV + Revenue FAQ

One-time Purchases + Subscribers

One-time Purchasers + Subscriber/Subscription FAQ

Slack, Email and Messaging

Slack, Email and Messaging FAQ

Subscription and Non-Subscription Data

Subscription and Non-Subscription Data FAQ

Retention and Repurchase

Retention and Repurchase Rate FAQ